Frequently Asked Questions on Water Filtration

How long has EcoWater been in business?

EcoWater is the oldest and largest manufacturer of residential water treatment systems in the world. Since 1925 EcoWater has researched and developed an extensive line of high quality water systems that address every type of problem water.

Why should I worry about my tap water?

Especially on Long Island, concerned citizens are wondering about the effects of the environment, including our drinking water, on our health. One well known organization, 1 in 9, has been studying the effect of pesticides on breast cancer. Read about it here:

Why should I worry if my water company tells me my water tests okay?

From the time your water leaves the water treatment facility, it can pick up substances that become part of the water you consume. In addition, particles and odors can also be absorbed by the water. Not to mention, the chemicals used to clean the water prior to it reaching your home are potentially harmful.

How expensive are water treatment systems?

A state-of-the-art water treatment system from EcoWater Systems will pay for itself. Conditioned water helps your water heater run more efficiently, reducing energy bills. It requires less detergent to wash clothes and it’s easy on your pipes, fixtures and water-using appliances. Treated water can even brew a pot of coffee using fewer coffee grounds. And drinking water produced by a reverse osmosis (RO) filtration system is far more economical than the cheapest bottled water.

Isn’t bottled water better than tap water?

Just as tap water can vary by location, the content of bottled water varies by bottler. Some of the highest quality bottled water is produced by reverse osmosis (RO) filtration, which typically reduces impurities by 95 percent or more. Reverse osmosis technology is available for your home through your local EcoWater Systems dealer.

Isn’t my municipal water treated?

Many municipalities treat water with chlorine to kill bacteria. A few even soften water. However, their goal is only to meet minimum federal requirements. To eliminate chlorine aftertaste and common water problems, an in-home water treatment system is often necessary.

What, exactly, is treated water?

Treated water is hard water that has been softened and filtered. Water is hard when it contains minerals such as magnesium and calcium. If you have hard water, you may see staining on your sinks, tubs, showers and clothing, build-up on your glassware, and damage due to scale in your pipes and appliances. You may also notice less lather from your shampoo and soap and a filmy feeling on your skin. All of these are indications of the need for softened water.

What’s so bad about hard water?

Hard water can produce a rock-like scale that builds up in pipes, dishwashers, water heaters, ice machines and other appliances. This scale can also reduce water flow and clog valves and vents to create maintenance problems and reduce service life.

How is water softened?

Water is softened or conditioned by replacing hard ions such as magnesium and calcium with softer sodium or potassium ions. Water softeners must be regenerated regularly, renewing their ability to remove hardness from water.

How do I know what I need?

The first step to improving your family’s water is to identify your specific problem.  Does your bathtub have a hard water ring? Does your water look dirty or cloudy? Does it smell sometimes?  Are there reddish-brown iron stains in your sink, shower or tub?  For these and other common problems, we can conduct in-home water tests and recommend the perfect solution.

Do my tax dollars pay for clean, regulated water?

The Environmental Protection Agency (EPA) sets primary and secondary water regulations. In some cases, water will not meet those standards. Even if it does meet EPA standards, it may still taste or smell bad or contain magnesium, calcium or other minerals or dissolved solids. Thankfully, in-home water treatment methods are available to take the guess work out of solving water-quality problems.

Isn't city and most well water good enough without a water conditioning unit?

That depends on your standards of "good enough."  True, most communities meet Primary Drinking Water Standards. But your water can still be loaded with impurities you can't taste or smell – impurities that can be potentially harmful.

My city water system tests fine at the source. Why should I worry?

In the time that water leaves the plant and arrives at your home, it picks up substances that become a part of the water you receive. Sediment and odors can also join the mixture. A water conditioner provides a highly effective barrier against these pollutants.

How does a water treatment system remove hardness?

Hardness is removed by a process called "ion exchange." Hardness-causing particles and debris are positively charged. The water runs through the resin system, which has millions of negatively charged sites. As the water flows past these sites, calcium, rock, iron and magnesium attach to the sites and are "bumped off."

How much sodium will be in my water?

Very little. In most cases, you'll find less sodium in a quart of conditioned water than in a slice of bread. If your doctor recommends a sodium-free diet, a reverse osmosis drinking water unit can reduce the total sodium content to near zero.

Is activated carbon a safe method of filtration for drinking water?

Yes. Activated carbon filtration is recommended by the EPA for use in municipal water treatment plants.

What if I move?

You can exclude your water treatment unit from your real estate contract and take it with you. Your lifetime warranty is good all over the world. EcoWater's international dealer network can help you reinstall your unit and provide you with service in most locations.